Voxtia Warranty Guidelines
We understand the importance of providing our customers with high-quality products, and we stand behind the products we sell. Please review the following Warranty Guidelines:
- Product Warranty
We offer warranty on most products we sell. This warranty covers defects in materials and workmanship and begins on the date of purchase. If you experience any issues with a product covered under our warranty, please contact us at [email protected] to initiate the warranty claim process.
Our warranty does not cover:
- Normal wear and tear
- Damage caused by misuse, abuse, or neglect
- Damage caused by accidents or natural disasters
- Damage caused by unauthorized repairs or modifications
- Products that have been used outside of their intended purpose
- Products purchased from unauthorized sellers
- Process for Warranty Claims
To initiate a warranty claim, please contact us at [email protected] with proof of purchase and a description of the issue you are experiencing. We may require additional information or photos to process your claim. If your claim is approved, we will provide instructions for returning the product or issuing a replacement, depending on the circumstances.
- Limitations of Liability
Our liability is limited to the purchase price of the product. We are not liable for any incidental or consequential damages, including but not limited to lost profits or damages resulting from the use or inability to use the product.
We hope these Warranty Guidelines provide clarity on our warranty process and policies. Please contact us if you have any questions or concerns. We reserve the right to modify this policy at any time without prior notice.
Contact us at [email protected] for questions related to refunds and returns.